#RGCdevicetrial staff drop-in sessions

We are just shy of 3 weeks from the end of the #RGCdevicetrial and I realised I haven’t yet blogged about the weekly staff drop-in sessions. Every week since early March most staff involved in trialing the devices have given up roughly 45 minutes of their afternoon to talk about their experiences, try out other devices and get troubleshooting help for theirs. Every week @stefanhorsman sends the invite to all staff and every week the attendees and questions have been different. In short, it has been a really great thing to do.

This afternoon we met in the Junior School. I love this venue as it already has the WiFi network coveted by the rest of the campus and, as the drop-in session is hosted in one of the device trialist’s classrooms, we have an Apple TV permanently connected so those experimenting with Macbooks, iPads or Windows 8 tabtops (and Air Parrot) can try wireless projection as well as the devices themselves. In addition the room layout lends itself well to both round-table discussion and informal groupings.

The sessions themselves are organic – there is no agenda apart from to experience the devices and take the opportunity to ask questions. People are welcome to arrive late and leave whenever they like. Today we even welcomed our first pupil who was very quick to explain to her (teacher) mother why they really needed an Apple TV at home!

I’ve blogged already about my experiences with the iPad and Kindle Fire (which I’ve been allowed to keep for a week in return for the Dell XPS tablet – I think I got the better deal there!) but has been really interesting to talk to staff and address misconceptions on cost of devices. Most of the time it is assumed that the Apple products are the most expensive (true for the Macbook Air, but not the iPads), the Kindle is the cheapest (ok, by FAR the cheapest) and the Windows products are somewhere close to £300 as “that’s what normal laptops cost”. When I explain that, bar the Macbook each of the Windows 8 / RT devices in our trial are at the top end of the price list, jaws drop.

Today I explained this as I attempted to reinstate the touchscreen on one of the Samsung ATIV Smart PCs: a touchscreen device that allows you to turn off the touchscreen! Not only does it make very little sense, the process is hugely convoluted and therefore difficult for users to remember – meaning troubleshooting at best takes time and at worst requires a visit to IT support and then a longer wait without the device. The Windows devices also need two batch files I created to set up the IPv4 Internet settings correctly for home (or any DHCP network) and school (static IP and DNS servers) use [if these would be useful to you, connect with me on Twitter and ask].

The more I experience the Windows 8 / RT machines the stronger my belief that we should move away from devices where users cannot customise without navigating screens of administrative features that are not linked, grouped or even described particularly well. I don’t think a tenfold increase in the apps available for these devices would matter either: for learning and teaching we have 40 or 80 minutes where our lessons need to be pacey, varied, stimulating and above all educational. It’s hard to do that when the teacher has their head in a user guide because an incorrect keyboard combination or tap shuts down the core functionality of the device.

 

Ian

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